Bespoke CRM system

What should an effective Bespoke CRM Systems be like?

A well-built Custom CRM Systems should be systemized, centralized and mirror the processes in your company. It should streamline the workflow and improve your employee efficiency. A well-designed Customer Relationship Management (CRM) is a perfect tool capable of increasing sales, making savings and improving your engagement with your customers. A perfect CRM solution, it should be tailored to your specific needs and reflect the processes in your company faithfully. To achieve this, your CRM software needs to be a result of successful and productive communication between you and an experienced software house.

When to choose a bespoke CRM system—what do you need your CRM Platform to do?

Bespoke systems are a great tool to optimize workflow in a company but not all the companies do require such solutions. If you identify with the below statements, a Tailor-made CRM Systems is a solution for you.

The processes in your company are unique and complex;
You have tried working on an off-the-shelf custom CRM solutions, but it failed to meet your expectations;
Your current CRM software lacks functions you require daily;
Your CRM is too complex and has many modules/options that are not useful for your company and make the system difficult to use;
You require your employees (e.g., sales reps) to have immediate access to the stored information, which is slowed down by the need to skip certain elements of the software;
Integration of your existing systems is either impossible or costly and time-consuming;
Your employees often point out the shortcomings of the system they use.

Understanding Bespoke CRM-Advantages

Did you know that your ideal CRM software involves :

Be easy to use (bespoke CRM implementation). As simple as it may sound, most of the canned solutions fail to satisfy this basic need. Extra modules that are not really useful for your processes, imposed control-panel and sequence of the screens — all these can make your CRM a poor assistant as you need to go around some parts of the software to reach your goal.
Be accessed from any place in the world (tailored CRM solutions). With your online-based CRM, built using the RWD approach, you can access the information you require at any time and place, using any type of device. All you require is a browser. This also means you can have home workers in remote places, which ensures further savings and gives you more opportunities.
Synchronize with your key external systems and applications (bespoke CRM integrations) That means you will no longer have to keep a few systems opened at the same time to copy and paste data you need at the moment. Your system will migrate the required information for you in seconds.
Be designed for your sales processes (Custom CRM development) The starting point of any customer relationship is the sale. You have a product or a service to offer which your customer wants to have. Any other aspects come later — customer support, exchange/returns of goods, further purchases, complaints. These would not exist without the initial sale. It seems obvious, then, that your CRM should be perfectly tailored to fit your sales processes to ensure you can go the first step smoothly and correctly.
Streamline cooperation between your departments (Bespoke Databases, customer retention) Although the sale is always at the beginning, you would rather not neglect any other aspect of your relationship with the customer. It is crucial that the exchange of information is not disturbed. Your CRM should be built in a way ensuring that every worker accessing the profile of a customer has access to all the information about this customer without the need to contact other departments. In this way, you can avoid irritating the customer with long wait times.
Help you monitor your team productivity (Custom-built solutions). We can make sure that your CRM stores information not only about your customers but also about the actions taken by any employee accessing your customer's account in the database. In this way, you can see what is working and what is not. You can have access to valuable reports on your employees' performance, which can help you make informed decisions regarding the future of each department.
Automate the workflow (Automated Business Processes, streamlined business processes) in your company. Certain parts of the processes you follow daily do not have to be performed by humans. We can ensure that your CRM is smart enough to put certain details together and predict your next move. It can suggest solutions based on your past actions. If some processes are schematic, we can ensure they are completed automatically.
Give real-time reports (CRM development solutions). Accurate information is key to making informed decisions. With an off-the-shelf solution, sometimes you have to allow for the system's delayed reports, while we can build your system to be always up-to-date.
Help you provide better customer service (quality bespoke CRM). Faster access to accurate information and optimized procedures mean more satisfied employees; more satisfied employees mean they can use their whole potential to provide excellent customer service.
Get you more customers (Bespoke software development) Excellent customer service means more customers. Additionally, a well-built CRM will give you demographic reports, which you can analyze in terms of acquiring new customers.
Allow modifications and additions at any time. If you require more functions in your CRM, we can take care of it for you. If you prefer, you can also have another software house do it for you, as you own the source code. Your CRM can be tailored as long as it fits you perfectly.

Your system can do much more for you than you might have thought. Having certain part of your work automated gives you more of the precious time. So while your system can do your job — go and grab another coffee.

CRM Software Development-Ruby on Rails

Our team of programmers works on one of the most recommended open-source frameworks: Ruby on Rails. It is also mostly asked for by our clients.

Why do we like to work on ROR?

GREAT TOOLS

Ruby is one of the most productive languages for programmers; it allows us to deliver more features in less time. If we can program faster, we can offer you a better price.

WIDE LIBRARY

Easy to search library offers the best layouts for your applications. Ready layouts are also a great boost when it comes to a productive application development.

HIGH-QUALITY CODE (Reporting and Analytics)

The code structure standardization means that it is easy to read for any programmer. In this way, your software can be later modified or developed further by any team of developers.

FLEXIBILITY

Any potential modifications are easier to introduce compared to alternative programming languages.

SECURITY (Data Security and Compliance)

Ruby can handle a lot. At the same time, it is much safer than its peers. Eliminating security threats is one of our priorities.

COMMUNITY

Ruby is one of the most popular languages among programmers. That seems to be a self-explanatory statement in favor of ROR.

Our projects

We don't like empty phrases — check some of our implementations.

Ask us to share access to some of our projects

Bespoke CRM from Poland

SWAP YOUR AVERAGE CRM FOR YOUR IDEAL CRM

Why would you choose us:

We are available for unlimited consultations in Polish or English.
Your CRM will be developed by an experienced team of software developers.
Your CRM will be perfectly tailored to your needs. (leading CRM development)
You will get the best UX and UI design.
Your application will be scalable and adapt to all screen sizes (Business growth, improve business)
We will develop your application and implement it in your company, ensuring proper training of your employees.
You will become the owner of the application and its source code.