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If you are looking for a software house to develop your custom application, you will encounter hundreds of companies offering their services. How to choose the best offer when we are faced with such a volume of information? It is not an easy task but there are a few questions you can ask to make this process more smooth and the choice easier.
8 questions for a software development company
1. Have they completed any projects similar to yours?
The answer to this question will help you find out if the company you are considering is able to meet your expectations and build the system you need.
2. Do they share access to the applications they developed?
Before you choose a particular company, it is worth to see a few of the projects it has completed. The opportunity to try out some applications and the functions they offer will give you a good insight into the solution. You will be able to evaluate whether it's intuitive enough, fast enough, and if you like the user experience it provides you with.
3. Can you find clients' references somewhere?
Clients reviews can give you a good idea about the level of customer service that a certain software house provides, whether they keep deadlines, and how they ensure good communication. Mind that reviews should also be taken with a pinch of salt as the success of a project depends on the commitment of both the software house and the client.
4. What is the process of app development like in the company?
A professional software house should ensure you have got all the knowledge you may need in terms of the application development. You should not only be given deadlines for the particular stages of the process but you should also exactly know what is being done during each of the stages. The way in which the consultant you speak to answers this question can show you the level of their competence.
5. Does the application go with software guarantee?
If it does, it is also wise to ask what the guarantee covers and how fast a reaction you can expect if you raise an issue. It is one of the key factors determining the success or failure of the software during the post-implementation period. The software guarantee and fast reaction of the software provider should also prevent you from losing money in case of potential issues with the application.
6. What is the overall cost of the app development?
The price of your software will be affected by several factors, e.g. the number of functions and their scope, the ownership right, server maintenance costs, or post-implementation support. You should read the agreement carefully and discuss any ambiguities to avoid unexpected costs.
7. Does the company offer help during the implementation of the solution?
The success of the implementation of the application in the company will determine whether the software will be used efficiently or not. To achieve that, it is good to work with a software house that offers face-to-face and online training as well as has a help center on their website. These elements are crucial to the success of the implementation.
8. Do they offer post-implementation support?
When comparing offers, it is worth to pay attention to what companies offer in terms of support throughout the life of the application. E.g. do they offer extra consultations if you want to discuss the existing functions of your application? Such interim help will ensure you are making the most of your application's potential.
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